Technology and innovation in the hybrid age

Creating the workplace of the future

55% of office-based employees globally have already adopted a hybrid working pattern, while 77% of CRE leaders in our recent Future of Work survey say flexibility is key to attracting and retaining staff. The shift to hybrid will demand a much greater reliance on technology. Organizations that empower their workforce and support flexibility with the right tools will reap the greatest long-term benefits.

Our latest research will help you navigate the complexities of the technology landscape and highlight best-practice implementation strategies to create a resilient, flexible and adaptable workplace and portfolio of the future.

This paper draws on the results of our Future of Work survey of over 1,000 decision-makers across the globe.

Key research findings

Technology is key to the hybrid workplace

Understanding workforce needs and identifying technology solutions across key dimensions – work, workforce, workplace and portfolio – will be crucial

Technology is key to the hybrid workplace

Technology adoption is pivoting from reactive to forward-looking implementation

By 2025, 78% of companies plan to incorporate over 10 of 15 technologies identified as anchors for hybrid work transformation

Technology adoption is pivoting from reactive to forward-looking implementation

With a greater variety of technology tools available, developing a strategic approach is critical

There is no one-size-fits-all strategy and organizations will have to create solutions tailored to their ambitions and operating models

With a greater variety of technology tools available, developing a strategic approach is critical

Transform how your buildings run

Technology driven by real estate expertise enables smart space utilization, data-driven decision-making, sustainability, worker productivity and high ROI.

Download the full report

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Yuehan Wang Associate – Technology Research, Global Insight

Matthew McAuley Senior Director, Global Property Sectors Research

Dr. Marie Puybaraud Global Head of Research, JLL Work Dynamics

Hannah Dwyer Head of EMEA Work Dynamics Research & Strategy JLL Work Dynamics

Amber Schiada Head of Americas Work Dynamics and Industry Research, JLL

James Taylor Head of Research, Work Dynamics, Asia Pacific