Healthcare Performance Optimization Program
Our advisors work with your FM team to measurably improve patient and employee experience, reduce risk and boost fiscal performance
A four-step process
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Performance optimization assessment
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Visioning & roadmap
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Planning & execution
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Program management
Performance optimization assessment
Optimize the current state of your healthcare facilities through in-depth reporting of key performance indicators, and by assessing strengths and opportunities
Visioning & roadmap
Develop organizational and departmental critical success factors, and key performance indicators (KPIs), to support improved financial performance, risk mitigation, and enhanced patient experience
Planning & execution
Support in-house facilities management teams by developing and implementing business processes as well as technology solutions and change management programs
Program management
Partner with in-house facilities management teams by leveraging data and expertise, including real-time feedback on KPIs, to ensure program success
Did you know?
$1M
of operating spend savings = $33M in revenue (based on 3% average margin)
21%
higher profit for organizations with highly engaged staff
1/3
of patients read online reviews before selecting a hospital
Navigating succession planning challenges in healthcare facilities management
As more experienced facilities managers enter retirement, hospitals and healthcare systems need to cultivate a robust talent pipeline and embrace technology platforms to minimize disruptions to their operations
Client story - Methodist Health System
Working with our Healthcare Performance Optimization Program team, Methodist has transformed their performance and patient experience.
Five key focus areas
Team development & support
Skills development, on-going training and change management support to empower teams, mitigate risk and increase employee retention
Continued compliance readiness
Drive compliance with continuous adoption of internal and external regulatory requirements
Business Intelligence (BI) & performance management
Identify and implement the most relevant technology and BI platform required to measure and manage the business
Sourcing support
Implementation of a systemwide sourcing program to provide supplier optimization and identify cost savings opportunities
Energy & Sustainability Management
Develop and manage a strategic utilities and sustainability program
Featured resources
Boost healthcare FM performance—without outsourcing
Upskilling your healthcare facilities management staff can reduce FM costs by 12% to 18%
Strengthening healthcare facility budgets through collaboration
Facilities managers and the c-suite can work on budgeting together to save money
Maximize ROI of your healthcare FM tech investments
Healthcare patient outcomes benefit when facility management is equipped for high performance
Checklist: Is FM keeping pace with your healthcare network?
Healthcare patient outcomes benefit when facility management is equipped for high performance
How healthcare is addressing a diminishing workforce
Staffing shortages are one of the biggest challenges in the healthcare industry. Experts say collaboration, technology, and culture must become top priorities.
Let's Talk
Our experts are looking forward to discuss your challenges.
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