Retail titan and longtime President and CEO, Greg Maloney, set to retire

CHICAGO, Oct. 6, 2022 – JLL announced today Greg Maloney, who has been with JLL since it was formed in 1999, will be retiring after being involved in retail his entire career, effective December 31, 2022.  Kristin Mueller, a longtime partner with Greg and the current COO of JLL’s Property Management platform, will be replacing him as President of the firm’s Retail Property Management business.  

Maloney has been a driver of the retail and shopping center industry for the last 45 years and has played an instrumental role in JLL’s Retail business globally. His vision for the retail business was rooted in evolving and adapting JLL’s services to align with changing investor needs and shifting shopper preferences. Since taking the helm in 2002, he expanded and diversified JLL’s portfolio from a predominantly mall-managed business of 20 malls to more than 500-managed malls, open-air and lifestyle centers totaling more than 75 million square feet. JLL is now the largest third-party retail manager in North America. Maloney also expanded JLL in the retail capital markets and retail brokerage businesses, both industry leading businesses. 

“Greg has been a steward of JLL’s Retail business for the last 20 years and his level of commitment to his clients, the industry and our team is unmatched,” said Mark Zettl, President of JLL’s Property Management business. “We wish Greg well in retirement and are thrilled to welcome Kristin Mueller to the leadership role of Retail Property Management. Kristin brings an extensive retail background to the job and is incredibly well-suited to grow the team as JLL continues to expand its portfolio with larger, geographically diverse and complex properties that reflect evolving investor behaviors.”

Mueller, who was COO of JLL’s Property Management business, will partner closely with Naveen Jaggi, President of JLL’s Retail Advisory Services, to oversee client satisfaction and engagement, growth of new business, management and national leasing efforts in the Americas. Mueller was an integral part of the Retail Property Management business for more than two decades before taking on the role of COO. She’s progressed through her career holding every property position – from a General Manager to a Regional Manager across eight different states, lead of business development and COO of Retail.

JLL’s 3,600 property management experts in the U.S. provide comprehensive real estate services in more than 3,800 buildings totaling more than 745 million square feet.

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