Healthcare
Elevate patient and care team experience, mitigate risks, and cut costs with a real estate partner passionate for healthcare
Plan, deliver and operate for a better patient and care team experience.
Whether you are a care provider, executive leader, developer, or property investor we help you shape a brighter future for healthcare. From managing projects and capital to consulting on technology and sustainability, our approach to planning, delivering and operating your real estate is focused on enhancing the experience of those directly involved - care teams and patients, alike.
We combine our real estate expertise with deep-seated experience in the healthcare industry to help our clients balance innovation with efficiency, while adhering to strict compliance regulations. Our healthcare team members are specifically trained in HIPAA, Stark Law and Anti-Kickback Statute (AKS). Learn more by reaching out to our healthcare leaders Alison Flynn Gaffney and Jay Johnson or any member of our healthcare team here.
Our solutions
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For healthcare organizations
Our lifecycle of real estate services help you plan, deliver and operate your facilities
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For investors and landlords
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For developers
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Property search and services
Our lifecycle of real estate services help you plan, deliver and operate your facilities
For healthcare organizations
Facilities management
Improve patient outcomes and the caregiver experience with efficient, consistent facility practices that reduce risks and unlock millions of dollars in cost savings—while improving safety, comfort, and compliance.
Facilities managementHealthcare Performance Optimization Program
Measurably improve patient, visitor and employee experience, reduce risks and improve financial performance through an advisory service that works alongside in-house facilities management teams.
Healthcare Performance Optimization ProgramLocation analytics and strategy
Our data and analytics tools help find the right locations for your hospitals, ambulatory locations and medical offices to help you attract more patients by differentiating and positioning your hospital system within your communities.
Location analytics and strategyTransaction management
Acquire or dispose of space at the right time, on the right terms, via data-driven transaction management services. We help you get the best value in lease and acquisition agreements while complying with Stark Law and anti-kickback statutes.
Transaction managementProject and development services
Create modern care spaces on-time and within budget. Whether a new location or a complex renovation, our award-winning project management team accelerates the process, navigates regulatory demands, and reduces costs during and after construction.
Project and development servicesHealthcare powered by ATG intelligence
Improve efficiency and regulatory compliance across your healthcare system. We integrate facilities data into a single repository, providing access to analytics and insight tools for a holistic view of how your real estate portfolio is performing.
Healthcare powered by ATG intelligenceSustainability
Reduce your energy costs and carbon footprint. Our end-to-end strategies for greener facilities help you incorporate renewable energy into your sites, create LEED standard facilities and adopt smart facilities management strategies.
SustainabilityHealthcare Planning Solutions
Whether building a new hospital, renovating, or facing a public health emergency, medical equipment planning, moves and activations are critical. We maximize efficiency, reduce costs, and minimize disruptions in the patient and caregiver experience.
Healthcare Planning SolutionsFor investors and landlords
Agency leasing
Optimize tenant appeal and recruitment and retention with our unmatched experience in delivering marketing campaigns, strategic renovations, new amenities and data drive agency leasing strategies.
Agency leasingCapital markets
Access a global network of healthcare capital sources. Our capital markets platform uncovers debt and equity financing, sale-leasebacks, and other tailored strategies to help you build and balance your healthcare investment portfolio.
Capital marketsInvestment sales and advisory
Gain competitive advantage from our twenty-year healthcare transaction database and global listing platform. Our relationships with investors globally provide unprecedented market intelligence to successfully guide your investment decisions.
Investment sales and advisoryLocation analytics and strategy
Whether looking to acquire or develop a medical facility, our experts leverage the right data and analytics tools to provide the insights you need to make your investment property the preferred location for physician practices and medical services.
Location analytics and strategyProperty management
Optimize healthcare facility investment returns with efficient operations and greater tenant satisfaction. We will help ensure safe, attractive, and compliant environments to improve tenant retention, reduce operating expenses and boost asset value.
Property managementTechnology
Whether analyzing investment opportunities, looking to reduce operating costs or determining how to boost the value of your property, JLL’s leading data-driven technologies help make faster, smarter decisions that improve investment performance.
TechnologyFor developers
Capital markets
Access a global network of capital sources to finance your next healthcare development project. Our capital markets team uncovers debt and equity solutions, including construction financing, to help bring your development vision to life.
Capital marketsLocation analytics and strategy
Whether you’re looking for adaptive reuse or a new healthcare campus, our healthcare experts apply data-driven insights and local market expertise that help you select a site that will appeal to physicians and patients alike.
Location analytics and strategyProject and development services
Create modern healthcare facilities on-time and within budget. Whether the project is a new location or a complex renovation, our team accelerates the process, navigates stringent regulatory demands, and reduces costs during construction and beyond.
Project and development servicesSustainability
Create healthcare projects that help client or prospective tenants achieve their sustainability goals. JLL infuses your development with innovations, tools and methodologies that reduce energy costs and improve asset value by attracting top tenants.
SustainabilityProperty search and services
Find healthcare properties for lease
Find a property that meets your goals through our global listings database.
Find healthcare properties for leaseFind healthcare properties for sale
Add attractive healthcare properties to your service delivery network or investment portfolio through our global listings database.
Find healthcare properties for saleLocation analytics and strategy
Whether looking to acquire or develop a medical facility, our experts leverage the right data and analytics tools to provide the insights you need to make your investment property the preferred location for physician practices and medical services.
Location analytics and strategyShape the future of healthcare through real estate and facilities
Resources
Rush University Medical Center bolsters patient experience
JLL sets Chicago’s Rush University Medical Center up to create a world-class facilities management operation
Children’s National Hospital unites teams in new administrative space
Children’s National had a vision: To consolidate administrative offices into one flagship location near their hospital and research campuses. Here’s how they turned that dream into reality
Methodist Health System’s performance improvement
Methodist Health System transformed their performance and improved the patient experience through a partnership with JLL
Not-for-profit health system enhances the patient experience through facilities systemness
An integrated facility management partnership provides centralized and standardized facility operations
How EmblemHealth exceeded costs savings’ goals by 12%-while enhancing human experience
The health group optimized facility management and sourcing to achieve savings and patient experience goals.
Three opportunities to implement your healthcare location strategy
You’ve identified your next healthcare location. So, how can you assess the various opportunities to ensure alignment with broader business goals?
Sustainability in healthcare: Healing in more ways than one
Creating a future of improved care experience and financial resilience through sustainable practices.
Medical Outpatient Building Perspective
Essential care means steady occupancy and growing interest for investment in the sector
Boost healthcare facility performance amid tight budgets
Finding the right space is critical. Whether you’re looking to find, build or convert space, a strong CRE strategy lays the groundwork for growth.
Strengthening healthcare facility budgets through collaboration
Facilities managers and the c-suite can work on budgeting together to save money
Boost healthcare FM performance—without outsourcing
Upskilling your healthcare facilities management staff can reduce FM costs by 12% to 18%
Checklist: Is FM keeping pace with your healthcare network?
Healthcare patient outcomes benefit when facility management is equipped for high performance
Maximize ROI of your healthcare FM tech investments
Healthcare patient outcomes benefit when facility management is equipped for high performance
6 questions for an effective healthcare location strategy
Increase performance by aligning your location strategy with your business strategy
Strengthening healthcare facility budgets through collaboration
Facilities managers and the c-suite can work on budgeting together to save money
Five real estate questions healthcare professionals should be asking
Leverage your healthcare facilities and real estate to save costs and generate revenue.
How hospital mergers are challenging facilities management
Industry experts say a lack of data is leaving healthcare systems at a disadvantage managing portfolios
2023 Patient Consumer Survey
Cost and location drive patient decisions, while service and comfort drive experience
Navigating succession planning challenges in healthcare facilities management
Three ways hospitals and healthcare facilities can establish a strong succession plan to ensure FM teams continue to operate smoothly
The 10-question guide to healthcare facilities systemness
Like preventive medicine, real estate systemness can boost the health of facilities across your network
How healthcare is addressing a diminishing workforce
Staffing shortages are one of the biggest challenges in the healthcare industry. Experts say collaboration, technology, and culture must become top priorities.
Nursing retention: optimized facility management can help
Nursing shortages are a major risk factor for hospitals, but some healthcare organizations are finding a way to alleviate the pressure by optimizing facility management
The shift to outpatient care is driving investment opportunities
Outpatient growth is driving demand for space in Medical Office Buildings, as practitioners need space close to healthcare consumers
2024 Healthcare Real Estate Outlook
Five trends driving the healthcare industry forward
2022 Outpatient Fit Out Guide
Intelligence for healthcare facility owners and occupiers
The key findings from JLL’s 2022 patient consumer survey
Discover what matters most to patients and how telehealth impacts the patient experience.
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JLL in the news
Industry veteran Amy Nunziata joins JLL's Healthcare team
JLL hired facilities operations expert Amy Nunziata as an executive vice president leading operations nationally for the Healthcare Work Dynamics Division.
Healthcare facility managers deserve a place at the table
Facility Dive sat down with JLL Healthcare Division President Alison Flynn Gaffney, FACHE, to discuss her journey into the healthcare industry and her thoughts on the critical role facility managers play.
Addressing challenges of AI in healthcare
Amber Schiada, Senior Director, Head of Americas Work Dynamics and Industries Research at JLL discusses how AI is transforming the healthcare industry.
Healthcare amenities are a priority for patients
According to JLL's 2023 Patient Consumer Survey, 63% of respondents said they would be interested in visiting a healthcare facility for an additional amenity.
Healthcare Operators Turning to Outpatient Expansion for Growth
JLL Research estimates a third of hospital revenue is shifting to ASCs, office-based labs and other outpatient sites to better reach patients.
Understaffing Comes with Hidden Costs
Alison Flynn Gaffney, President, Healthcare Division, discusses how scaling back teams comes with a price tag.
Let’s talk about your healthcare real estate
Learn how smart location, investment and facility management decisions can reduce costs, mitigate risks and improve the patient experience.
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