Current responsibilities:
Ben Bailey is JLL’s Executive Leader for the Insurance Business Segment. In this role he is responsible for client relationships, strategy and leadership of 400 JLL associates that manage 40M SF globally. He brings the latest thought leadership on industry trends, innovative solutions and strives to create an exceptional experience for all the clients within his segment.
Previous experience:
Before assuming his current role, Mr. Bailey was the Group Account Executive responsible for a portfolio of 15 client accounts across the Southeast United States. In this role he expanded regional business by a third while spearheading the region’s operational initiatives to develop talent and boost client satisfaction scores to 8.9/10.
As an Account Director, Mr. Bailey led our Lenovo relationship delivering on key priorities by reducing portfolio vacancy 14.8% and capturing $23M in cost savings/avoidance over three years. He drove several strategic initiatives to improve business alignment while expanding the relationship to include new countries and services. Mr. Bailey also worked as Director of the Program Management team on our United Health Group account. There his team oversaw end-to-end delivery for the 20M+ Square foot portfolio. Again, he led numerous initiatives including the redesign of UHG’s project delivery for greater efficiency and scale.
Mr. Bailey started his career with JLL in a Leadership Rotation Program based in San Francisco, CA. There he led multi-site programs, designed pilots for innovative facility service models and developed firm-recognized best practices.
Prior to joining our organization, Mr. Bailey served in the US Navy as a Civil Engineer Corps Officer. His responsibilities included organizational leadership, project management and base facility operations.
Education and affiliations:
Mr. Bailey holds an MBA from the Kenan-Flagler Business School, University of North Carolina at Chapel Hill and a bachelor of civil engineering degree from the Catholic University of America. He serves as an Advisory Board Member and Guest Lecturer for North Carolina Central University’s Real Estate program and a Board Member for CoreNet Global Carolinas Chapter. He is also a LEED Accredited Professional and a Lean/Six Sigma Black Belt.
Client experience:
- Lenovo
- United Heath Group
- Assurant
- Asurion
- Blue Cross Blue Shield NC
- LabCorp
- Lendmark
- Brown Forman
- TIAA
- Citrix
- Reef Technology
- Netflix
- Cisco
- Intuit
- Belk
- National Center for Civil & Human Rights
- YMCA
- Union Bank
